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Client Rights and Advocacy

To achieve high quality mental health outcomes for consumers of mental health services, the Ohio Department of Mental Health strives to ensure the protection of consumer rights through its Office of Consumer Recovery and Supports.

Currently, the Ohio Department of Mental Health (ODMH) has four different sets of client rights:
  • Community mental health agencies,
  • Private psychiatric inpatient units,
  • ODMH licensed residential facilities and
  • Behavioral Healthcare Organizations (State Hospitals).

These multiple sets of rights are often confusing for persons seeking mental health services, so ODMH is considering combining all four into one document and calling it a Bill of Rights.

Your input on how to make Client Rights for mental health treatment clearer and more easily understood is important so the process can be more efficient and effective. Please complete our survey (Word, 116 KB). Your completion of this survey will help ODMH better streamline the steps people need to take to understand their rights and receive services. Please share the survey with people who are receiving services, their family members and advocates and return by August 15, 2008 to:

Office of Consumer Advocacy and Protection
Ohio Department of Mental Health
30 E. Broad Street, 8th Floor
Columbus, Ohio 43215-3430

Or as an email attachment to: remerk@mh.state.oh.us

All ADAMH/CMH Boards must submit a completed Client Rights Grievance/Complaint Annual Summary to ODMH by September 2, 2008. This is required by Ohio Administrative Code 5122:2-1-02 (G), (H) and (I).
Letter regarding the Client Rights Grievance/Complaint Annual Summary (PDF, 16 KB)
Client Rights Grievance/Complaint Annual Summary Form (Word, 51 KB)

Click the links on the Client Rights Statement page to view the client rights statement associated with each specific location. What your rights are depend in part on where you are receiving services. Different rights may apply to people receiving services from each of the service locations listed on this page.

You can learn more about your rights by contacting a local Community Client Rights Advocate. Each local mental health board has a Community Client Rights Advocate.

Learn more about your rights by contacting the Behavioral Healthcare Organization (BHO) Recovery & Rights Advocates. Each BHO has a Recovery & Rights Advocate.

The state and local organizations listed on the Client Rights Information Links page help consumers and their families understand their illness, their rights and the mental health system.