Ohio Department of Mental Health Concerns About Safety or Quality

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Concerns about Safety or Quality?

The Ohio Department of Mental Health and its hospital management team encourage patients and their families to report concerns about the safety and/or quality at any ODMH psychiatric hospital. If you have concerns about the safety and quality at any ODMH psychiatric hospital you are encouraged to contact the hospital management using any of the following means:

Appalachian Behavioral Healthcare (ABH)
Jane Krason - Chief Executive Officer (CEO)

100 Hospital Drive
Athens, Ohio 45701
Phone 1-740-594-5000
Fax 1-740-594-3006
TDD 1-740-594-2911

Heartland Behavioral Healthcare (HBH)
G. Eric Carpenter - Chief Executive Officer (CEO)

3000 Erie Street South
Massillon, Ohio 44646
Phone 1-330-833-3135
Fax 1-330-833-6564
TDD 1-330-833-9991

Northcoast Behavioral Healthcare (NBH)
David Colletti - Chief Executive Officer (CEO)

Cleveland Campus
1708 Southpoint Drive
Cleveland, Ohio 44109
Phone 1-216-787-0500
Fax 1-216-787-0633
TDD 1-216-661-2411

Northfield Campus
P.O. Box 305
1756 Sagamore Road
Northfield, Ohio 44067
Phone 1-330-467-7131
Fax 1-330-467-2420
TDD 1-330-467-5522

Northwest Ohio Psychiatric Hospital (NOPH)
Terry Smith - Chief Executive Officer (CEO)

930 South Detroit Avenue
Toledo, Ohio 43614-2701
Phone 1-419-381-1881
Fax 1-419- 389-1361
TDD 1-419-381-0815

Summit Behavioral Healthcare (SBH)
Liz Banks - Chief Executive Officer (CEO)

1101 Summit Road
Cincinnati, Ohio 45237
Phone 1-513-948-3080
Fax 1-513-948-3983
TDD 1-513-948-0441

Twin Valley Behavioral Healthcare (TVBH)
Bob Short - Chief Executive Officer (CEO)

2200 West Broad Street
Columbus, Ohio 43223
Phone 1-614-752-0333
Fax 1-614-752-0087
TDD 1-614-274-7137

If you are not satisfied with the response to your concerns you may also contact the ODMH hospital services management at:

ODMH Deputy Directors Office
Jim Ignelzi, Deputy Director of Hospital Services

30 East Broad Street 8th floor
Columbus, Ohio 43215
Phone 1-614-466-8404
Fax 1-614-466-1571
TDD 1-614-752-9696

If your concerns are still not adequately addressed and since all ODMH hospitals are accredited by The Joint Commission, you may also contact The Joint Commission's Office of Quality Monitoring at:

Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd
Oakbrook Terrace, Ill 60181
Phone 1-800-994-6610
Fax 1-630-792-5636